I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Phone prompts / IVR voiceover services
Your phone line is one of the best ways to interact with your customers. It’s a marketing opportunity!
A customer always needs to be assured that they’re on the right path and a professional voice-over service for business telephone greetings, out-of-hours messages, and IVR systems will communicate your messages clearly with a wide demographic of callers.
My voice is used by companies large and small, worldwide, for their phone systems. A warm, smooth voice that instantly puts your customers at ease and makes them feel welcome.
Top tips for IVR phone prompts
Here are some things to consider when choosing the right voice for your telephone system / IVR:
Vocal age
Voices are commonly age 30-50 because most callers want to be taken seriously by someone in authority. If they sound too young or old it can lead to misconceptions and dropped calls.
Female
Up to 75% of businesses choose a female voice actor.
‘Neutral’ English Accent
There is actually no such thing as a neutral accent, but most people in the UK want a soft RP-English accent.
Smooth
A smooth ‘texture’ voice-over is considered the most professional and clear sounding to listeners.
Normal pitch
A normal pitch voice is easier to hear over a poor-quality phone line signal. If your IVR voice-over artist is too deep or high-pitched they may not sound coherent.
A nurturing tone
A reassuring and calm voice keeps callers happy on hold. It’s important not to sound overly jovial, especially if the reason for the customer call is to make a complaint!